01
Introduction
This Privacy Policy describes how RunStart (“RunStart,” “we,” “us,” or “our”) handles information in connection with the RunStart iPhone application, the website at runstart.creolab.space, and support communications. RunStart is operated from Malaysia.
This Policy applies from August 19, 2026. It should be read together with the RunStart Terms of Service.
02
Information RunStart uses
RunStart uses information needed to set up alarms, verify active walking or running missions, show mission history, remember app preferences, and determine access to the first free completed RunStart and subscription features.
Core app information is primarily processed and stored locally on your iPhone. RunStart does not require or provide a RunStart-operated account, password, cloud profile, remote user database, or cloud-synchronization service. Information that remains solely on your device is not available to us merely because the app processes it.
03
Information you provide
During setup and use, you may provide a name, onboarding choices about your running intentions and starting habits, alarm and schedule settings, mission target selections, measurement-unit preferences, commitment selections, and other app settings.
This information is used locally to personalize the app, continue setup, configure alarms and missions, and apply access rules. RunStart does not upload these onboarding choices or preferences to a RunStart-operated server.
04
Precise location information
With your permission, RunStart uses precise location during an eligible active mission to estimate movement, determine mission progress, assess whether eligible movement satisfies the selected distance, and support movement verification. RunStart may use background location while an eligible mission remains active and iOS permits it, such as when the app is not on screen or the iPhone is locked.
Raw GPS coordinates used for mission processing are handled on your device and are not sent to a RunStart-operated server. RunStart does not maintain a cloud location history. Raw coordinates are not copied into completed or missed mission history, which contains only the derived information described in section 7.
RunStart does not continuously track location outside relevant mission functionality. You can manage location permission through iOS Settings, but denying precise location or restricting required background access may prevent missions from operating correctly.
05
Motion & Fitness information
With your permission, RunStart uses Apple Motion & Fitness information through Core Motion during eligible active missions to assess movement, support walking or running verification, and distinguish credible mission movement from ineligible or unreliable sensor or location conditions.
RunStart uses this information locally with mission location readings. It does not use Apple HealthKit or access broader health records. You can manage Motion & Fitness permission through iOS Settings, but restricting access may prevent mission verification from operating correctly.
06
Alarm, schedule, and mission information
RunStart stores information needed to provide alarms and missions, which may include alarm configuration, schedule information, selected mission distance, whether a schedule is enabled, active mission state, mission timing, temporary-pause state, locally derived progress or accepted distance, completed or missed status, onboarding state, and app preferences.
Apple AlarmKit and RunStart’s local alarm storage also keep device-level information needed to schedule alarms, respond to actions such as starting or pausing, and determine when a mission is completed or missed.
07
Mission history
RunStart maintains mission history locally on your device. It may include whether a mission was completed or missed, its scheduled and trigger times, selected and completed distance, measurement unit, pause count, relevant start and end times, duration, and other locally derived mission information.
Archived history does not retain raw latitude, longitude, speed, accuracy, or a continuous GPS route. RunStart does not maintain a server-side activity-history account.
08
Subscriptions and Apple StoreKit
Subscription purchases are processed by Apple through the App Store and StoreKit. Depending on what Apple makes available, RunStart may receive or evaluate limited product, transaction, purchase-status, trial-eligibility, expiration, revocation, and entitlement information needed to present an offer, restore purchases, or unlock paid functionality.
Apple handles App Store transactions under Apple’s own terms and privacy policy. RunStart does not receive your payment-card number, bank-account details, or other payment credentials. Subscription entitlement is obtained from Apple separately from RunStart’s local mission and first-free records.
09
Notifications
If you grant notification permission, RunStart may schedule local notifications and reminders related to your use of the app. Notification scheduling, content, and tap responses are generally managed through iOS and local device storage rather than a RunStart-operated remote notification profile.
You can manage notification permission through iOS Settings. RunStart does not operate a remote push-notification server or collect a remote push token in the current application.
10
Analytics, advertising, and tracking
The current RunStart application does not include a general-purpose third-party analytics SDK that transmits user behaviour to RunStart, a third-party advertising SDK, behavioural advertising, advertising attribution, or cross-app advertising tracking. It does not use Meta Pixel or Google Analytics.
RunStart does not sell personal information or user data to advertisers. Development builds may write diagnostic event information to the local development console; the current production analytics service does not transmit those events to a third-party analytics provider.
11
How information is stored
Most RunStart application state is stored primarily in the app’s local iOS storage on your device. This includes onboarding and preferences, schedule and alarm state, active mission state, derived mission history, first-free and subscription-access state, and local notification records.
RunStart does not provide RunStart-operated cloud backup or cross-device synchronization and cannot remotely recover information that exists only on your device. Local information may be removed, retained, changed, or restored through deleting or offloading RunStart, application updates or resets, changing devices, device backup or restore, migration, and other iOS behaviour.
13
Website and hosting information
runstart.creolab.space is a static website hosted using Vercel infrastructure. The website does not intentionally use non-essential, analytics, or advertising cookies; Meta Pixel; Google Analytics; advertising identifiers; or behavioural tracking.
Vercel and related infrastructure may process ordinary web-request and security information such as your IP address, browser or device information, requested path, request metadata, timestamps, response status, cache information, and diagnostic or security logs. RunStart does not intentionally use this information to build behavioural profiles.
The support link opens your configured email service. Information you voluntarily send—including your email address, message, device or iOS details, and attachments—is used to respond to and manage your request. Do not send information that is not needed for support.
14
Data retention
Local app information generally remains on your device according to RunStart’s normal operation and iOS behaviour until it is removed, overwritten, reset, or deleted. Deleting the application may remove local app data, while offloading, backups, device migration, or restoration may cause some information to remain or return.
Raw location and motion information is used for active mission processing and is not retained in archived mission history. Derived mission history, onboarding choices, preferences, first-free state, and schedule information may remain locally without a fixed expiry.
Support correspondence may be retained as reasonably necessary to respond, keep appropriate records, handle disputes, or meet legal obligations. Website and security providers may retain logs according to operational, security, legal, and provider requirements. Apple controls retention of Apple-held transaction and subscription information under its systems and policies.
15
Your choices and privacy rights
You can manage Precise Location, Motion & Fitness, and notification permissions through iOS Settings; use app and device controls to manage or delete the application; and manage subscriptions through your Apple Account. Restricting a required permission may prevent the related feature from working.
RunStart does not currently provide an in-app Delete All Data or Delete Account function, a complete user-facing data export, RunStart-operated cloud backup, or remote deletion of local app data.
Depending on where you live, applicable privacy or data-protection law may give you rights concerning personal information that RunStart actually controls, such as rights to request access, correction, deletion, or other available rights. You may contact us at support@creolab.space to make a privacy request.
Because RunStart has no user account or app-data server, we generally cannot remotely identify, access, export, correct, recover, or delete information that exists only on your device and has never been transmitted to us.
16
Adults only
RunStart is intended for users aged 18 or older. We do not knowingly provide RunStart for use by children under 18.
17
Security
RunStart uses reasonable measures for information it controls, including keeping core app information in the normal iOS app container, using Apple permission controls for sensors, and applying browser security headers to the website.
No method of electronic storage or transmission is completely secure. Security for information controlled by your device, Apple, Vercel, or email providers also depends on those systems and is outside RunStart’s complete control.
18
International processing
Third-party services or infrastructure used in connection with RunStart, including Apple, Vercel, and email providers, may process information in countries other than the country where you live. Privacy and data-protection laws may differ between jurisdictions.
19
Changes to this Policy
We may update this Privacy Policy as RunStart changes, our privacy practices change, or legal or regulatory requirements change. The revised Policy will be posted on this page with an updated effective date.
We will provide additional notice or obtain consent where required by applicable law.
20
Contact
For privacy questions or requests, contact:
RunStart Operated from Malaysia Email: support@creolab.space